Seller Terms of Service

Welcome to Roarr.Club! We’re excited to have you onboard as a seller on our platform. Please carefully review the following terms and conditions which outline the expectations and responsibilities for sellers:

Eligibility Criteria:

• Sellers must be Indian citizens.
• Operating revenue should not exceed 15,00,000 INR if they do not have GST registration.

Onboarding Process:

• Sellers must provide accurate details including name, address, and business name.
• During onboarding, sellers must submit scanned or clear photographs of their Aadhaar card, PAN card, and bank statement of the last three months.
• The bank statement should clearly display the account holder’s name, account number, IFSC code, and must match the information provided in the PAN and Aadhaar.

Product Listing Guidelines:

• Sellers are responsible for ensuring that the products listed adhere to the platform’s guidelines.
• Sellers must guarantee that the listed products do not infringe on any copyright, and they possess the legal authority to sell them.

Shipping and Inventory:

• Sellers are responsible for managing shipping and inventory themselves.
• Sellers must adhere to the Service Level Agreement (SLA) for shipping as outlined by Roarr.Club.

Return and Refund Policy:

• In the event of return or refund requests, sellers must address the request within two business days to prevent escalations.
• Sellers must take appropriate actions according to the refund/return policy specified for each product.

Commission and Convenience Fee:

• Sellers acknowledge that Roarr.Club will charge a commission for every product sold on the platform.
• Additionally, sellers agree to pay the convenience fee as specified in the Seller Onboarding section of our website: https://roarr.club/seller-onboarding/.

By continuing as a seller on Roarr.Club, you agree to abide by these terms and conditions. Failure to comply may result in the suspension or termination of your seller account.

If you have any questions or concerns regarding these terms, please contact our support team at support@roarr.club.

Thank you for choosing Roarr.Club as your platform for selling products. We look forward to a successful partnership!